Shipping Policy
Effective Date: October 2025
Website: www.chennaithreadstore.com
Business Name: Chennai Thread Store
Contact: +91 91768 46847 | chennaithreadstore@gmail.com
1. Order Processing Time
All orders are processed within 8 to 24 hours from the date of order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping and Delivery Time
Once your order has been dispatched, the estimated delivery time depends on your location:
| Region | Estimated Delivery Time (From Dispatch) |
|---|---|
| Tamil Nadu & Puducherry | 1 – 2 working days |
| Andhra Pradesh, Karnataka, Kerala, Telangana | 2 – 5 working days |
| North India & Other States | 3 – 6 working days |
Delivery timelines may vary slightly due to courier delays, weather conditions, or festive holidays.
3. Shipping Partners
We partner with trusted courier services across India to ensure safe and timely delivery. Tracking details will be shared via email or SMS once your order is shipped.
4. Shipping Charges
Shipping charges are calculated at checkout based on order weight, location, and courier service availability.
Occasionally, we may offer free shipping promotions or discounts which will be clearly mentioned during checkout.
5. Order Tracking
Once dispatched, you will receive an email/SMS with the tracking number and link.
You can also track your order status directly on our website or the courier partner’s tracking page.
6. Delayed or Failed Deliveries
If your order is delayed, lost, or returned due to incorrect address or unavailability of the recipient, please contact us at chennaithreadstore@gmail.com.
We will coordinate with the courier partner to resolve the issue at the earliest.
7. International Shipping
Currently, Chennai Thread Store ships only within India.
We may expand to international shipping in the future.
8. Contact Us
For any shipping-related queries, please contact:
Chennai Thread Store
📞 +91 91768 46847
📧 chennaithreadstore@gmail.com
🌐 www.chennaithreadstore.com